If you are having trouble making your payment, please call or text us at 877-332-0773, or email us at [email protected].
Important Notice: All Web, IVR, Mobile App, Text, and Call in payments will be charged a $4.95 processing fee. Please note to avoid the $4.95 processing fee you can set up the account for autopay, mail your payments to CFA Capital PO Box 630 Christiansburg VA 24068, or place in our drop box located on the side of our building.
*** ALL RETURNED PAYMENTS WILL BE CHARGED A $35 RETURN PAYMENT FEE ***
Yes, there is a $4.95 processing fee for ACH and card transactions. To avoid this fee you can set your account up for automatic withdrawal, pay in the office, drop the payments in the night box on the right side of the building, or mail your payment to CFA Capital, P.O. Box 630, Christiansburg, VA 24068.
We are opened Monday through Friday 9 AM to 5 PM.
Yes, we report to Equifax and Transunion monthly.
Yes, if you need assistance with your Passtime device after business hours you can reach Passtime 24/7 at 1-800-865-3260.
The payments are due on the due date, there is no grace period; however, accounts over 7 days past due are assessed a 5% late fee.
No, however payments will be posted within 15 minutes of being paid.
Our fax number is 540-381-8432.
Yes, please text us at 1-877-332-0773.
Our physical address is:
200 Houchins Rd NE, Christiansburg, VA 24073
Our mailing address is:
P.O. Box 630, Christiansburg, VA 24068
No, we no longer offer insurance however we have options for a physical damage waiver. Please call the office at 877-332-0773 to discuss.
You must carry full coverage insurance on the vehicle at all times. Comprehensive and Collision deductibles must be set at $500 or less and CFA Capital must be listed as the lienholder on the vehicle. The lienholder address is CFA Capital PO BOX 421669 Atlanta GA 30342
Please call the office at 877-332-0773 and speak with a representative who can discuss options with you and get the appropriate form out in the mail for you to and return.
You can call the office and speak with a representative at least 24 business hours before your payment is scheduled to run.
Yes, you must speak with a representative at least 24 business hours before the payment is scheduled to run in order to make changes.
Yes, we have a night drop on the right side of our building. This is for payments paid outside of our business hours and will only be checked at 9AM on business days.
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