Careers

Job Category

Service

Education

High School or equivalent

Job Description

Are you interested in a career with a market leader in automotive sales and service? Shelor Motor Mile has technician positions that need to be filled immediately. We are looking for state inspectors, used car reconditioning technicians and master certified technicians. Applicants must have valid driver’s license. Various schedules are available with some including evenings and weekends.

• Income guarantee
• Flat rate and hourly positions available
• Paid training
• Medical plan
• Dental plan
• Company paid life insurance
• 401(k) Retirement Plan
• PTO, Paid Holidays
• Progressive employee purchase plans for new and used vehicles

EEO

Job Type: Full-time

Location

Shelor Service Department
295 Jarrett Drive
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Are you looking for a new career or trying to find a start in the automotive field. Here at Shelor Motor Mile we offer a hands-on training program for all skill levels including an apprentice program for the beginner. We offer on the job training & are looking to invest in your future while you earn a steady income. So if you are ready to take your career to the next level and train with some of the most experienced Master technicians in the field, apply NOW!

• Hourly wages
• Progressive training including classroom, online and mentorship
• Medical
• Dental
• Vision
• Company paid life insurance
• 401(k)
• Uniforms
• PTO
• Holidays

EEO

Job Type: Full-time

Location

Shelor Service Department
295 Jarrett Drive
Christiansburg, VA 24073
Directions

Job Category

Service

Job Description

We are currently looking for motivated individuals who have strong customer relations skills, previous customer service experience, good communication skills, and proficient computer skills to join our service team.

Requirements:

The ideal candidate will possess organizational skills, as well as, a professional appearance and telephone manner. Previous automotive service experience or a basic understanding of automotives is necessary. Job duties would include answering incoming service calls, scheduling service appointments, and building lasting customer relationships by providing first-rate service.

EEO

Job Type: Full-time

Location

Shelor Service Department
295 Jarrett Drive
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Shelor Motor Mile is looking for full time and part time Service assistants to join our team. Responsibilities include moving service customer vehicles through the facility to ensure smooth and efficient traffic flow and increase customer convenience; maintain an orderly service parking area. Service assistants also conduct rental vehicle inspections and provide other customer services.

Responsibilites:

Job responsibilities include customer service skills, being detail oriented, and possessing a valid driver’s license, along with an acceptable driving record. Must be available Monday thru Friday (some Saturdays) between the hours of 7am-6pm.

EEO

Job Type: Full-time & Part-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Shelor Motor Mile is looking for a motivated individual with good communication skills to join our Detail department as a Clean-up Associate.

Responsibilites:

• Vacuuming inside of vehicles
• Washing windows
• Washing outside of new and used vehicles
• Other tasks as assigned
• Ability to follow processes
• Previous Automotive Clean Up experience preffered
• Valid Driver's License/ Clean Driving Record

This position has a five day work week with hours that vary from Monday through Saturday

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Parts

Job Description

Are you responsible, detail oriented, and organized? Do you enjoy working in modern facilities? If so, you may be interested in learning more about the various positions available on the parts department team at Shelor Motor Mile. Individuals in our parts department are responsible for locating, receiving, and distributing parts to internal and external customers, assisting technicians with determining the correct part numbers, allocating parts to a vehicle stock number or RO, returning defective parts to vendors, documenting all transactions properly, maintaining accurate parts inventory, maintaining working relationship with suppliers, and providing exceptional customer service.

Responsibilites:

Our team members should be able to speak and listen effectively in dealing with customers and associates, both in person and over the phone, perform multiple duties in a high-energy, fast-paced working environment, read, interpret and transcribe data in order to maintain accurate records, and lift objects that weigh up to 50 lbs. Individuals with previous automotive parts experience are strongly encouraged to apply.

EEO

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Parts

Job Description

Work in a fast paced, close knit department at a modern multi franchise dealership. Must have a valid driver's license and a driving record acceptable to company insurance carrier.

Responsibilites:

Job responsibilities include: delivering parts internally, ability to lift objects weighing up to 50 lbs, and work in all weather conditions, possess good communication skills and be able to follow directions and processes.

EEO

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job Description

Shelor Motor Mile is looking for full time Customer Service Representatives to provide friendly, professional service to our Service Department customers. The Customer Service position provides our new, current, and future customers with assistance and support to obtain first rate service for their vehicle. Preference will be given to applicants with previous customer service, retail, or automotive service experience.

Responsibilites:

• Answer and route incoming service calls
• Schedule and confirm service appointments
• Notify customers of recall campaigns
• Follow up with customers after service appointments

Qualifications:

• Excellent listening, communication, and organizational skills
• Proficient computer skills
• Ability to work with diverse group of customers
• Positive attitude and ability to handle multiple priorities

EEO

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Clerical

Job description

Shelor Motor Mile is looking for a full time Cars Financial Account Manager to join our team. The role of an Account Manager is, in many ways, the most important role at Cars Financial. Account Managers interact with our customers the most and are the key to our department meeting the goal of maximum recovery and minimum complaints, resulting in customer retention and growth of new business.

Primary Function:

Providing outstanding customer service to all Cars Financial customers, maximizing recovery by close monitoring and swift action when accounts are past-due, and managing all aspects of the customer’s account in the assigned alpha range.

Secondary Function:

Acting as a “back-up” for other Cars Financial duties when necessary such as covering the front desk, stocking in vehicles, etc.

Responsibilites:

• Complete assigned daily work lists for customers in assigned alpha range.
• Share in the responsibility of handling miscellaneous inbound customer calls. Each customer call should be handled with professionalism and a positive attitude and end in a satisfactory resolution. All details of conversations will be documented in AMS and the appropriate follow-up (sets, device disable/enable, tags, flags, etc) taken. Account Managers will assist other Account Managers with customer arrangements, extensions, deferments, etc. when they are the one who has answered the inbound call.
• Share (with other Account Managers) the responsibility of making calls to customers who are past-due. Account Managers will assist other Account Managers with customer arrangements, extensions, deferments, etc. when they are the one who connected to the customer on the outbound call.
• Work as a CREATIVE PROBLEM SOLVER with customers who are struggling to make their payments. This requires listening to the customer, determining what category of customer you are dealing with, and the true obstacle standing in the way of them making their payment. Once you have assessed the situation, you will help the customer to overcome their obstacles by using the techniques learned in your collection training.

EEO

Job Type: Full-time/Part-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Clerical

Job description

Shelor Motor Mile is looking for a full time Cars Financial Administrative Clerk to join our team. The role of an Administrative Clerk is an important role at Cars Financial. The Administrative Clerk will learn the roles of each position within the department and be able to assist and fill in for any position needed. The position requires many critical skills such as being a problem solver, team player, and a willingness to help others. Being able to work alone and with a team is also a key part of this role. A successful candidate must have the ability to deliver excellent customer service on the phone and in person.

Primary Function:

Providing outstanding customer service to all Cars Financial customer and co-workers, acting as a "back-up" for all Cars Financial duties such as covering the front desk, answering calls, collections, stocking vehicles, etc.

Responsibilites:

• Complete daily assignments.
• Share in the responsibility of handling miscellaneous inbound customer calls. Each customer call should be handled with professionalism and a positive attitude and end in a satisfactory resolution. All details of conversations will be documented in AMS and the appropriate follow-up (sets, device disable/enable, tags, flags, etc) taken.
• Share the responsibility of making calls to customers
• Complete daily administrative tasks such as charging off, paid loans, title paperwork, insurance claims, processing of new deals, etc.

EEO

Job Type: Full-time/Part-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Support

Job description

Shelor Motor Mile is looking for a motivated individual with good communication skills to join our Dealership as an Operator/Receptionist.

Qualifications:

A successful candidate must have the ability to interact professionally and politely with customers while handling a high volume of calls in a timely and efficent manner; ability to secure and relay detailed information accurately and effectively.

Hours of availability must be within Monday thru Saturday 8am-8pm. Must be available evenings and Saturdays.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Sales

Job Description

Are you ready for a career change? If you have the ability to work with people and a desire to succeed, advance your career and income level, then Shelor Motor Mile is the place for you. Come join our sales team! We provide a no-hassle sales experience, exceptional customer service, and a straightforward pricing approach.

As a team member you must be able to perform the following job functions:

• Communicate our unique approach
• Interview customers to determine wants and needs
• Gather customer and vehicle information
• Demonstrate the product
• Conduct customer test drives
• Complete sales documents
• Perform customer follow up by phone and email

What does it take to be successful?

• Ability to work with a diverse group of customers and earn their respect.
• Focus on customer satisfaction-giving our guests a WOW experience.
• Enthusiasm and sales drive while working in a team oriented atmosphere.
• Professional appearance.
• Positive attitude with the ability to find solutions to sales challenges.
• Exceptional communication skills, both verbal and written.
• Good computer skills and knowledge of mobile technology.
• Must enjoy the varied hours of a retail work environment.
• Must have a valid driver’s license and acceptable driving record.

Ideal candidates come from various backgrounds, including retail, banking, mobile phone sales, and customer service or call centers. College graduates with management and marketing degrees welcome. No Sales Experience? We have an excellent 30-Day comprehensive paid training program for qualified candidates. Five day work week; excellent income.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions