Careers

Job Category

Service

Education

High School or equivalent

Job Description

Are you interested in a career with a market leader in automotive sales and service? Shelor Motor Mile has technician positions that need to be filled immediately. We are looking for state inspectors, used car reconditioning technicians and master certified technicians. Applicants must have valid driver’s license. Various schedules are available with some including evenings and weekends.

• Income guarantee
• Flat rate and hourly positions available
• Paid training
• Medical plan
• Dental plan
• Company paid life insurance
• 401(k) Retirement Plan
• PTO, Paid Holidays
• Progressive employee purchase plans for new and used vehicles

EEO

Job Type: Full-time

Location

Shelor Service Department
295 Jarrett Drive
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Are you looking for a new career or trying to find a start in the automotive field. Here at Shelor Motor Mile we offer a hands-on training program for all skill levels including an apprentice program for the beginner. We offer on the job training & are looking to invest in your future while you earn a steady income. So if you are ready to take your career to the next level and train with some of the most experienced Master technicians in the field, apply NOW!

• Hourly wages
• Progressive training including classroom, online and mentorship
• Medical
• Dental
• Vision
• Company paid life insurance
• 401(k)
• Uniforms
• PTO
• Holidays

EEO

Job Type: Full-time

Location

Shelor Service Department
295 Jarrett Drive
Christiansburg, VA 24073
Directions

Job Category

Service

Job Description

We are currently looking for motivated individuals who have strong customer relations skills, previous customer service experience, good communication skills, and proficient computer skills to join our service team.

Requirements:

The ideal candidate will possess organizational skills, as well as, a professional appearance and telephone manner. Previous automotive service experience or a basic understanding of automotives is necessary. Job duties would include answering incoming service calls, scheduling service appointments, and building lasting customer relationships by providing first-rate service.

EEO

Job Type: Full-time

Location

Shelor Service Department
295 Jarrett Drive
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Shelor Motor Mile is looking for full time and part time Service assistants to join our team. Responsibilities include moving service customer vehicles through the facility to ensure smooth and efficient traffic flow and increase customer convenience; maintain an orderly service parking area. Service assistants also conduct rental vehicle inspections and provide other customer services.

Responsibilites:

Job responsibilities include customer service skills, being detail oriented, and possessing a valid driver’s license, along with an acceptable driving record. Must be available Monday thru Friday (some Saturdays) between the hours of 7am-6pm.

EEO

Job Type: Full-time & Part-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Shelor Motor Mile is looking for a motivated individual with good communication skills to join our Detail department as a Clean-up Associate.

Responsibilites:

• Vacuuming inside of vehicles
• Washing windows
• Washing outside of new and used vehicles
• Other tasks as assigned
• Ability to follow processes
• Previous Automotive Clean Up experience preffered
• Valid Driver's License/ Clean Driving Record

This position has a five day work week with hours that vary from Monday through Saturday

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Parts

Job Description

Are you responsible, detail oriented, and organized? Do you enjoy working in modern facilities? If so, you may be interested in learning more about the various positions available on the parts department team at Shelor Motor Mile. Individuals in our parts department are responsible for locating, receiving, and distributing parts to internal and external customers, assisting technicians with determining the correct part numbers, allocating parts to a vehicle stock number or RO, returning defective parts to vendors, documenting all transactions properly, maintaining accurate parts inventory, maintaining working relationship with suppliers, and providing exceptional customer service.

Responsibilites:

Our team members should be able to speak and listen effectively in dealing with customers and associates, both in person and over the phone, perform multiple duties in a high-energy, fast-paced working environment, read, interpret and transcribe data in order to maintain accurate records, and lift objects that weigh up to 50 lbs. Individuals with previous automotive parts experience are strongly encouraged to apply.

EEO

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Parts

Job Description

Work in a fast paced, close knit department at a modern multi franchise dealership. Must have a valid driver's license and a driving record acceptable to company insurance carrier.

Responsibilites:

Job responsibilities include: delivering parts internally, ability to lift objects weighing up to 50 lbs, and work in all weather conditions, possess good communication skills and be able to follow directions and processes.

EEO

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job Description

Shelor Motor Mile is looking for full time Service Operator to provide friendly, professional service to our Service Department customers. This position provides our new, current, and future customers with assistance and support to obtain first rate service for their vehicle. Preference will be given to applicants with previous customer service, retail, or automotive service experience.

Responsibilites:

• Answer and route incoming service calls
• Schedule and confirm service appointments
• Notify customers of recall campaigns
• Follow up with customers after service appointments

Qualifications:

• Excellent listening, communication, and organizational skills
• Proficient computer skills
• Ability to work with diverse group of customers
• Positive attitude and ability to handle multiple priorities

EEO

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Sales

Job Description

Are you ready for a career change? If you have the ability to work with people and a desire to succeed, advance your career and income level, then Shelor Motor Mile is the place for you. Come join our sales team! We provide a no-hassle sales experience, exceptional customer service, and a straightforward pricing approach.

As a team member you must be able to perform the following job functions:

• Communicate our unique approach
• Interview customers to determine wants and needs
• Gather customer and vehicle information
• Demonstrate the product
• Conduct customer test drives
• Complete sales documents
• Perform customer follow up by phone and email

What does it take to be successful?

• Ability to work with a diverse group of customers and earn their respect.
• Focus on customer satisfaction-giving our guests a WOW experience.
• Enthusiasm and sales drive while working in a team oriented atmosphere.
• Professional appearance.
• Positive attitude with the ability to find solutions to sales challenges.
• Exceptional communication skills, both verbal and written.
• Good computer skills and knowledge of mobile technology.
• Must enjoy the varied hours of a retail work environment.
• Must have a valid driver’s license and acceptable driving record.

Ideal candidates come from various backgrounds, including retail, banking, mobile phone sales, and customer service. College graduates with management and marketing degrees welcome. No Sales Experience? We have an excellent 30-Day comprehensive paid training program for qualified candidates. Five day work week; excellent income potential with guaranteed income up to $48,000 per year.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Construction

Job description

SHAH Development is currently seeking a skilled and experienced Heavy Equipment Operator.

Responsibilities:

• Operate all heavy equipment in a safe and efficient way according to all relevant policies and procedures
• Perform daily safety and maintenance checks
• Clean heavy equipment as scheduled and/or required
• Ensure heavy equipment is safely and securely stored
• Practice workplace safety
• Maintain inventory
• Use equipment for snow removal
• Use equipment to level roads and ensure proper drainage
• Manual Labor - dig ditches, work/service equipment, lifting in gross of 100 lbs. and any other manual labor as directed by supervisor

Qualifications:

• Valid unrestricted driver's license
• CDL License
• Knowledge of truck and equipment safety
• Knowledge of operation of front end loaders, dozers, graders, skid steers and other pieces of heavy equipment
• Knowledge of equipment maintenance and storage
• Knowledge of road construction and maintenance techniques
• Knowledge of workplace safety requirements and procedures
• Knowledge of record keeping system
• Knowledge of equipment cleaning standards and procedures

• Ability to operate single and double axle trucks in a safe and responsible manner
• Ability to operate required equipment in a safe and responsible manner
• Analytical and problem solving skills
• Decision making skills
• Effective verbal and listening skills
• Ability to communicate effectively
• Ability to read and write to be able to record pickups and maintain daily records
• Stress management skills
• Time management skills

EEO

Job Type: Full-time

Location

SHAH Development, LLC
2265 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Are you looking for a new career or trying to find a start in the automotive field? Here at Pulaski Motor Mile, we offer a hands-on training program for all skill levels including an apprentice program for the beginner. We are looking to invest in your future while you earn a steady income with on the job training. So if you are ready to take your career to the next level and train with some of the most expereinced Master technicians in the field, apply NOW!

Valid Driver's License is required, click below to apply.

EEO

Job Type: Full-time

Location

Pulaski Motor Mile
1004 E Main St.
Pulaski, VA 24301
Directions

Job Category

Sales

Job Description

Shelor Motor Mile, a leader in automotive sales and service, is looking to add career minded individuals to the Financial Services team. This position is for professionals who are seeking a challenging and rewarding career, while working closely with a diverse customer base.

As a team member you must be able to perform the following job functions:

• Data Entry
• Present financial products while building value using a digital menu
• Prepare sales transaction documents, including loan documents
• Complete DMV paperwork via Computer Vehicle Registration
• Conduct a full financial disclosure of a sales transaction
• Other duties as assigned

What does it take to be successful?

• College degree preferred
• Strong organizational skills with attention to detail
• Professional appearance
• Exceptional customer service skills
• Proficient in various computer software applications
• Sales ability

Experience in a related field preferred. Paid training program provided for sucessful applicants. Excellent benefits package to include paid time off, health, dental, life, and disability insurance.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Sales

Job Description

Shelor Motor Mile, a leader in automotive sales and service, is looking to add career minded individuals to the Financial Services team. This position is for professionals who are seeking a challenging and rewarding career, while working closely with a diverse customer base.

As a team member you must be able to perform the following job functions:

• Data Entry
• Prepare credit applications
• Perform customer interviews
• Submit credit applications for lender approval
• Verification of income/funds/employment
• Lender negotiation
• Other duties as assigned

What does it take to be successful?

• College degree preferred
• Strong organizational skills with attention to detail
• Professional appearance
• Exceptional customer service skills
• Proficient in various computer software applications
• Crititcal thinking and problem solving skills

Experience in a related field preferred. Paid training program provided for sucessful applicants. Excellent benefits package to include paid time off, health, dental, life, and disability insurance.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Sales

Job Description

If you are looking to start a career in sales but need training and experience, then the Sales Assistant position is for you. Shelor Motor Mile has immediate openings for career minded individuals to assist our sales team. We provide a no-hassle sales experience, exceptional customer service, and a straightforward pricing approach.

As a team member you must be able to perform the following job functions:

• Meet/greet and interact with customers
• Communicate our unique approach
• Interview customers to determine wants and needs
• Gather customer and vehicle information - Data entry
• Demonstrate the product
• Conduct customer test drives
• Complete sales documents
• Perform customer follow up by phone and email
• Prep vehicles for sales delivery - changing tags, fueling, etc.
• Transporting vehicles between various departments
• Driving vehicles through the car wash
• Arrange vehicles in the outdoor display areas
• Other duties as assigned

What does it take to be successful?

• Ability to work with a diverse group of customers
• Focus on customer satisfaction - giving our guests a WOW experience
• Enthusiasm while working in a team oriented atmosphere
• Professional appearance
• Positive attitude with the ability to help the sales team with sales transactions
• Exceptional communication skills, both verbal and written
• Good computer skills and knowledge of current day technology
• Must enjoy the varied hours of a retail work environment - evening and weekend hours
• Must have a valid driver's license and acceptable driving record

Ideal candidates come from various backgrounds, including retail and customer service. Paid training program provided for sucessful applicants; successful candidates have the opportunity to advance. Full-time and part-time positions available.

EEO

Job Type: Full-time and Part-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Our automotive repair shop has an immediate opening for a Technician Helper. Under the direction of our senior Technicians, you will assist with automotive maintenance jobs such as oil changes, brake pad replacements, and tune-ups in addition to providing support during more complicated repairs. You must be familiar with the general workings of a car engine. An ideal candidate has some experience with fixing and maintaining vehicles; we are willing to train the right person if necessary.

Responsibilites:

• Conduct basic maintenance tasks on customer vehicles
• Assist Technicians in major projects
• Log inventroy use and labor costs
• Keep the area clean and safe

Qualifications

• High school diploma or GED certificate

EEO

Job Type: Full-time & Part-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Operations

Job Description

We are seeking a service-oriented and self-motivated professional to join our IT Support Team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

Duties and Responsibilities:

• Install and configure software and computer systems.
• Troubleshoot and resolve issues with software or hardware.
• Walk colleagues or clients through steps to help them resolve their technical problems.
• Maintain procedures and reports that provide technical support to the entire organization.
• Analyze records and logs to spot underlying trends and potential issues.
• Support the implementation of new solutions or applications.
• Establish accounts for new users and assist with password or login problems.
• Test, evaluate, and make decisions about new technology for the business.
• Participate in business-wide meetings to provide insight into technical requirements.
• Other duties as assigned.

Requirements and Qualifications

• Associate’s or bachelor’s degree in computer science or a related field.
• 1+ years of experience in a technical support role.
• Certifications are preferred, but not required.
• Working knowledge and expertise with a variety of software, hardware, and applications.
• Willingness to solve complicated problems and see projects through to completion.
• Analytical skills to study problems and records and identify solutions.
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Strong interpersonal communication and relationship-building skills.
• Ability to manage time and effectively prioritize numerous projects at one time.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Shelor Motor Mile, a modern multi franchise dealership, is looking for a full time Parts Delivery Driver. The individual in this position will pull parts from our parts warehouse and transport them to various parts customers. This position requires lifting heavy objects regularly and working in all weather conditions. A qualified candidate would be committed to customer service, have good communication skills, basic knowledge of automotive parts, the ability to follow processes, and have a valid driver's license with a driving record acceptable to our insurance carrier. Previous experience preferred.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job Description

Do you enjoy working in a challenging, fast paced, high energy position? Are you skilled and dedicated to coaching and developing a sales team? Are you successful in team building and maintaining high performance standards? If so, you might be interested in our Assistant Parts Manager position. We are looking for motivated, effective leaders who have a strong ability to coach and lead a team to accomplish department and company goals.

Primary Duties and Responsibilities:

• Manage and lead individuals to achieve sales goals and provide exceptional customer service.
• Communicate expectations to employees and provide constructive feedback.
• Participate in the development of each team member through coaching and training.
• Ensure customers are assisted promptly and effectively.
• Maintain key performance measures.
• Manage current departmental processes.
• Monitor processes for effectiveness and constant improvement.
• Other duties as assigned.

Job Specifications:

• Possess a minimum of 5 years management experience in retail environment.
• Demonstrate the ability to multi-task.
• Ability to evaluate situations and problem solve.
• Demonstrate above average computer skills.

Skills:

• Effective Communication skills
• Committed focus to exceptional customer service
• Proven track record of employee development
• Hands on Management Style
• Strong analytical and decision making skills
• Proficient computer skills

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Shelor Motor Mile has current openings for full time Automotive Service Dispatchers to join our service team.

The ideal candidates are motivated individuals with previous customer service experience who possess strong customer relations skills, excellent written and verbal communication and organizational skills, proficient computer skills, as well as a professional appearance and telephone manner. Previous automotive service experience and basic automotive knowledge is necessary.

Job duties include reviewing repair orders, dispatching repair orders to qualified technicians, preparing estimates for customers and extended warranty companies, and researching manufacturers’ websites.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job Description

Shelor Motor Mile Inc. is currently seeking full time ASE Certified Chevrolet Automotive Technicians to become a part of our team! Qualified candidates will diagnose, adjust, repair, and overhaul automotive vehicles. The ASE Master Technician will also act as a consultant for diagnostic work, vehicle repairs, and procedures. Master technicians also provide leadership and direction to other members of the service department.

Responsibilities:

• Diagnose and repair automotive vehicles.
• Perform routine vehicle tune-ups and maintenance.
• Provide labor and time estimates for automotive repairs.
• Inspect and test new vehicles for necessary adjustments.
• Other duties as assigned.

Qualifications:

• Previous experience as an automotive technician, mechanic, or other related fields.
• Knowledge of diagnostic and repair equipment.
• Strong mechanical aptitude and troubleshooting skills.
• Deadline and detail-oriented.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Shelor Motor Mile is currently looking for a full-time Body Shop Helper to join our Service team.

Responsibilities:

• Assist the lead paint tech in repairing and painting the surfaces of vehicles using spray-painting equipment, power tools and other industry equipment.
• Utilize specific surface preparation and painting techniques to ensure durable and quality work.
• Understand the nuances of color matching different paint for different vehicles.
• Mix specified color using standard form.
• Wet sanding and buffing of refinished and OEM paintwork.
• Sand, mask & paint surfaces, as well as blend & polish finish to match the surrounding areas.
• Using a brush, apply or retouch paint as necessary.
• Perform other duties as assigned.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Pulaski Motor Mile is looking for a motivated individual with good communication skills to join our Detail department as a Clean-up Associate.

Responsibilites:

• Vacuuming inside of vehicles
• Washing windows
• Washing outside of new and used vehicles
• Moving dealership vehicles to keep lot neat and orderly
• Other tasks as assigned
• Ability to follow processes
• Previous Automotive Clean Up experience preffered
• Valid Driver's License/ Clean Driving Record

This position has a five day work week with hours that vary from Monday through Saturday

EEO

Job Type: Full-time

Location

Pulaski Motor Mile
1004 E Main St.
Pulaski, VA 24301
Directions

Job Category

Service

Job description

Shelor Motor Mile has a need for an inventive Business Manager with experience in implementing strategies and achieving sustained success. A successful candidate should excel at effective communication and managing/mentoring staff, and must exhibit strong critical thinking skills. The ideal Business Manager is one who will work collaboratively to align employees to meet the overall goals and objectives of the department.

Responsibilities and duties will include:

• Work closely with dealership and department leadership to identify areas for operational improvement
• Assist leadership in developing strategies for increased productivity utilizing system and industry enhancements
• Work closely with employees to communicate, train and implement new processes developments
• Monitor processes for quantitative and qualitative results, supply direct ongoing communication to dealership and department leadership
• Supervise administrative employees, provide continuous constructive feedback and positive leadership
• Closely analyze department performance measures, communicate trends, identify areas of focus and give recommendations for improvement
• Ensure department employees are supplied with all manufacturer programs, requirements and communications that pertain to their positions within the department

Qualifications and skills:

• Strong communication skills with a focus on building quality leadership and employee relationships
• Ability to influence others, understand others’ perspectives, standing firm with company policies but compromising appropriately
• Analytical skills to identify the root cause of a problem and prioritize effectively to correct the problem though team collaboration
• Ability to both give and receive constructive criticism and adapt easily and efficiently to change
• Experience managing, training and mentoring others
• Effective listener, ability to evaluate input from multiple perspectives when implementing recommendations for change
• Well organized, with strong administrative skills
• Expert knowledge of Microsoft Excel and data analysis applications

Benefits:

• Competitive benefits package including access to health, dental, vision, life and disability insurance
• Paid time off including paid holidays

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Shelor Motor Mile, a leader in automotive sales and service, is looking for a career minded individual to join our multi-franchise service team. We are looking for an individual who will go the extra mile to exceed customers’ expectations by providing excellent customer service. The Service Manager will lead a professional, productive service team, and give direction and motivation to meet company objectives and provide world class service to our customer base. Previous experience preferred. Full time position with excellent benefit package.

The service manager oversees the service department and is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives, and maintaining service records. Additionally, they must satisfy service concerns of all customers, ensure that service is performed at the highest level, and operate the department profitably.

As with all positions within dealerships, service managers are expected to uphold the highest ethical standards.

Job Duties:

The service manager oversees the service department and is typically responsible for:

• Hiring and supervising all service department personnel, as well as monitoring their performance in assisting customers.
• Creating goals and objectives for the department, which includes an annual operating budget and a marketing plan to promote new and repeat business.
• Providing training on administrative policies and procedures for all department personnel. Encouraging technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by the automotive manufacturers.
• Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives.
• Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job description

Shelor Motor Mile, a leader in automotive sales and service, is looking for a career minded individual to join our multi-franchise service team. We are looking for an individual who will go the extra mile to exceed customers’ expectations by providing excellent customer service. The Shop Manager will lead a professional, productive service team, and give direction and motivation to meet company objectives and provide world class service to our customer base. Previous experience preferred. Full time position with excellent benefit package.

Job Duties:

Essential duties include the following. Other duties may be assigned:

• Recruits, hires, and motivates qualified service technicians.
• Assists technicians in developing their skills.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Ensures that all department employees receive appropriate manufacturer training.
• Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
• Ensures that all repairs are assigned to technicians in an equal and fair manner.
• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Road tests vehicles to quality-check work performed.
• Accounts for all documents; ensures that none are missing and all are processed correctly.
• Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
• Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Monitors shop condition, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer.
• Ensures the proper care, storage, and inventory of special tools.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Strives for harmony and teamwork within the department and with all other departments.
• Maintains safe work environment.
• Maintains professional appearance.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Support

Job description

Shelor Motor Mile is looking for a motivated individual with good communication skills to join our Dealership as a Finance Operator/Receptionist.

Qualifications:

A successful candidate must have the ability to interact professionally and politely with customers while handling a high volume of calls in a timely and efficent manner; ability to secure and relay detailed information accurately and effectively. A successful candidate will be highly personable and energetic with exceptional customer service skills.

Job Duties:

• Greet customers coming into Finance
• Maintain flow of customers through Finance Department
• Money Handling
• Answering inbound phone calls
• Scheduling tasks
• Other duties as assigned

Hours of availability must be within Monday thru Saturday 8am-8pm. Must be available evenings and Saturdays.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Sales

Job Description

Shelor Motor Mile, a leader in automotive sales and service, is looking to add career minded individuals to the Business Center that handles all customer sales transactions. This position is for professionals who are seeking a challenging and rewarding career, while working closely with a diverse group of customers.

As a team member you must be able to perform the following job functions:

• Customer Interview with Data Entry
• Prepare sales transaction documents, to include finance products and loan documents
• Complete DMV - issuing license plates and registrations
• Review and give proper disclosure of all salls, product and loan documents with the customer
• Ensure all documents are completed accurately and in compliance with lending regulations
• Package the sales transaction following a checklist for accounting
• Contact insurance agencies to verify coverage and provide vehicle and loan information
• Other duties as assigned

What does it take to be successful?

• College degree preferred
• Strong organizational skills with attention to detail
• Professional appearance
• Exceptional customer service skills
• Proficient in various computer software applications

Experience in a related field preferred. Paid training program provided for qualified applicants. Flexible schedule with some evening and Saturday hours. Excellent benefits package to include paid time off, health, dental, life, and disability insurance.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Service

Job Description

Shelor Motor Mile, a leader in automotive sales and service, is looking to add career minded individuals to the Used Car Department. This position is for individuals who are seeking a challenging and rewarding career with the opportunity for advancement.

As a team member you must be able to perform the following job functions:

• Receive customer trades and purchase units following the stock in procedures using a condition sheet
• Evaluate trades for needed mechanical and body repairs, tire condition, etc.
• Print FTC window stickers and make key tags
• Open repair orders adding repair lines as needed
• Verify equipment on each trade/purchase unit to ensure vehicle value sheets are accurate in the system
• Assist with quality control of all sublet repairs
• Build correct online ads and equipment matches in the inventory management system
• Transport vehicles on company premises to proper staging areas
• Arrange transportation for vehicles purchased at auto auctions
• Other duties as assigned

To be successful you must have:

• Strong organizational skills with attention to detail
• Excellent computer skills
• Proficient in various computer software applications and keyboarding
• Knowledge of all types of vehicles with the ability to research trim levels and equipment
• Professional appearance
• Valid driver's license with good driving record
• Ability to drive all types of vehicles including manual transmissions

Experience in a related field preferred. Paid training program provided for qualified applicants. Flexible schedule with some evening and Saturday hours. Comprehensive benefits package to include paid time off, health, dental, life, and disability insurance.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Sales

Job description

Shelor Motor Mile is looking for a full time Porter to join our team. Responsibilities include transporting vehicles between departments and between different facitilites to maintain proper inventory levels and proper outdoor display.

Responsibilites:

• Keeps vehicle display areas neat and orderly, moving vehicles as directed by management and in accordance with dealership display standards
• Transport vehicles from Detail Department to Showrooms
• Transport vehicles from Motor Mile Christiansburg location to Pulaski location as needed
• Transport vehicles to customers as directed by management
• Assist with maintaining the outdoor display area, included inspecting vehicles for cleanliness, damage, etc.
• Fuel vehicles as needed
• Move New Cars from Prep Area to Showrooms
• Ensure that required forms/stickers have been completed and are properly displayed
• Other tasks as assigned

Hours are Monday through Saturday, valid driver's license with clean driving record required

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Clerical

Job description

Shelor Motor Mile is looking for a full time Cars Financial Account Manager to join our team. The role of an Account Manager is, in many ways, the most important role at Cars Financial. Account Managers interact with our customers the most and are the key to our department meeting the goal of maximum recovery and minimum complaints, resulting in customer retention and growth of new business.

Primary Function:

Providing outstanding customer service to all Cars Financial customers, maximizing recovery by close monitoring and swift action when accounts are past-due, and managing all aspects of the customer’s account in the assigned alpha range.

Secondary Function:

Acting as a “back-up” for other Cars Financial duties when necessary such as covering the front desk, stocking in vehicles, etc.

Responsibilites:

• Complete assigned daily work lists for customers in assigned alpha range.
• Share in the responsibility of handling miscellaneous inbound customer calls. Each customer call should be handled with professionalism and a positive attitude and end in a satisfactory resolution. All details of conversations will be documented in AMS and the appropriate follow-up (sets, device disable/enable, tags, flags, etc) taken. Account Managers will assist other Account Managers with customer arrangements, extensions, deferments, etc. when they are the one who has answered the inbound call.
• Share (with other Account Managers) the responsibility of making calls to customers who are past-due. Account Managers will assist other Account Managers with customer arrangements, extensions, deferments, etc. when they are the one who connected to the customer on the outbound call.
• Work as a CREATIVE PROBLEM SOLVER with customers who are struggling to make their payments. This requires listening to the customer, determining what category of customer you are dealing with, and the true obstacle standing in the way of them making their payment. Once you have assessed the situation, you will help the customer to overcome their obstacles by using the techniques learned in your collection training.

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Clerical

Job description

Shelor Motor Mile has an immediate opening for a Contract Clerk to work in our Business Department. An ideal candidate is a highly organized and detail oriented individual who can work independently and in a team environment with accuracy.

Job Duties:

• Work closely with Finance and Business departments, ensuring all appropriate paperwork is submitted to bank via mail or online
• Read/examine incoming material for accuracy and legibility, obtaining clarification if necessary, classify properly and file within appropriate file system
• Dispose of obsolete files in accordance with established retirement schedule or legal requirements
• Work a daily deal list and monitor receipt of contracts
• Copy records as needed
• Maintain professional appearance and neat work area
• Other duties as assigned, to include scanning and posting

Job Requirements:

• Excellent organizational skills with special attention to detail
• Proficient computer skills
• Ability to operate general office equipment

Full time position with competitive pay and benefits package. Monday through Friday, 8:00 AM - 5:00 PM (Occasional overtime may be required)

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions

Job Category

Sales

Job description

Do you enjoy talking on the phone and using a computer to help assist customers? If so, this opportunity is for you! Shelor Motor Mile is seeking a career-minded individual to join our sales team. Individuals in this position will support our retail sales team by working in our call center answering incoming sales calls, as well as responding to Internet inquiries, text messages and chat requests to assist customers with automotive questions. This position has a flexible work schedule, including evening and Saturday hours. Compensation is base salary plus bonus. Minimum guaranteed income is $36,000 per year.

Job Requirements:

• Excellent computer and data entry skills
• Ability to communicate effectively by phone and email
• Applicants must possess a valid driver's license with a good driving record
• A minimum of 3 years customer service and/or sales experience preferred

EEO

Job Type: Full-time

Location

Shelor Motor Mile
2260 Roanoke Street
Christiansburg, VA 24073
Directions