Yes, there is a $4.95 processing fee for ACH and card transactions. To avoid this fee you can set your account up for automatic withdrawal, drop the payments in the drop box on the side of the building, or mail your payment to Cars Financial, P.O. Box 630, Christiansburg, VA 24068.

Our lobby is currently closed however we can be reached via phone 877-332-0773 Monday through Friday 9 AM to 5 PM.

Yes, we report to Equifax and Transunion monthly.

Yes, if you need assistance with your Passtime device after business hours you can reach Passtime 24/7 at 1-800-865-3260.

The payments are due on the due date, there is no grace period; however, accounts over 7 days past due are assesed a 5% late fee.

No, the reports are pulled throughout the day and posted. Should a payment be paid after business hours it will be posted on the following business day.

Our fax number is 540-381-8432.

Our email address is [email protected].

Yes, please text us at 1-877-332-0773.

Our physical address is:

120 Bristol Drive, Christiansburg, VA 24073

Our mailing address is:

P.O. Box 630, Christiansburg, VA 24068

Yes, Shelor Insurance Group has several companies we work with and would be happy to quote you insurance today. Please call 877-332-0773 to request an insurance quote.

You must carry full coverage insurance on the vehicle at all times. Comprehensive and Collision deductibles must be set at $500 or less and Cars Financial must be listed as the lienholder on the vehicle.

Please call the office at 877-332-0773 and speak with a representative who can discuss options with you and get the appropriate form out in the mail for you to and return.