I always have a great experience at this service center. They explain wat needs to be done to my truck and what possibly needs to be addressed later. They also keep my wait time to a minimum which is very much appreciated.
I appreciated that when you didnt know from my question, you went and researched and came back and you explained.
BEST customer service ever! The Technicians at Shelor Toyota were courteous (I was greeted at the door with a smile, they were polite and professional in appearance and manners). The gentleman that assisted me was able to answer the questions I had about the scheduled maintenance and was very knowledgeable and helpful with recommending tires. I usually leave the vehicle but decided to wait this go around and the maintenance was completed in the scheduled timeframe, the waiting area was clean and refreshments were provided. I purchased my 2012 Toyota from Shelor Toyota and they have provided all the required service and maintenance and will continue to do so.
Service was very fast and shuttle schedule meshed well with my needs.
Amazing buying experience getting my brand new 4 Runner! Steve Landcaster made the process easy! He was very informative and made sure I was happy with my purchase.
Great people and service
Always make me feel welcomed great customer service and always convenient!!!
Nathan in Motor Miles Ford service center provided the best customer service. He was very professional, kind, friendly, personal, knowledgeable, and greeted us with a smile. We are very appreciative of how he went above and beyond to help us out and we want to say thank you. His customer service is admirable. I know each time I have to bring one of our vehicles in for service we will be getting top notch services and care. No other service center has ever taken the time to keep us regularly informed of our vehicles progress, get us the best possible deal, and provide us the world class service like you and your center. Thank you, we look forward to seeing you again. The honesty and integrity of Hailey Ferguson is part of what makes Motor Mile the only selection we will choose when it comes to vehicle servicing and repair. We were contacted and given a reimbursement on a car repair after we had already paid for the agreed upon charge.
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